Clinic Hours
| Erin Clinic | 519-833-9396 |
| Rockwood Clinic | 519-856-4611 |
**Remember for urgent matters, call the clinic directly. Urgent matters include urinary tract infections (UTIs), fever for longer than 24 hrs, shingles, etc.
When calling to book an appointment, please have your calendar ready!
Hours of Operation
| Location |  | Mon 18th Nov | Tue 19th Nov | Wed 20th Nov | Thu 21st Nov | Fri 22nd Nov |  |
|---|---|---|---|---|---|---|---|
| Erin Clinic | 8:30am - 8pm | 8:30am - 4pm | 8:30am - 8pm | 8:30am - 8pm | 8:30am - 4pm | ||
| Rockwood Clinic | 8:30am - 8pm | 8:30am - 4pm | 8:30am - 4pm | 8:30am-8PM | 8:30am - 4pm |
Phones are open Monday to Friday from 9 am - 1 pm & 2 pm - 4 pm
During evening clinic hours, phones are open from 5 pm - 8 pm
NEED TO CANCEL? If you need to cancel or change an appointment, please call 24 hrs ahead, if possible, so we can offer your appointment time to another patient. Patients can call either the Erin clinic 519-833-9396 or the Rockwood clinic 519-856-4611: select option 1 to leave a cancellation message, or option 3 to speak with staff.
Please be advised that masking protocals remain in place for all rspiratory illnesses at both the Erin and Rockwood Clinic locations.
Fees and Services Not Covered by OHIP
While most of the health care services we provide are covered by OHIP, the following is a list of services and fees that are not covered. These charges are established by the Ontario Medical Association and are reviewed on an annual basis.
Sick notes for work and the copy/transfer of medical records are examples of these types of uninsured services. Providing these services requires time and resources and there is a cost for this.Please be aware of the following most common costs which will be charged before the service is provided
|
Patient Pays |
|
| Forms and Notes | |
| Disability Tax Credit Certificate | $80 |
| Forms per page (1 week) | $30 |
| Rush Premium | $20-$50 |
| Foster Parent Application | $60 |
| Full Examination and Form | $220 |
| Immunization Summary | No Charge |
| Notes | $20 |
| Rush Premium (2 business days) | $10 |
| School/Daycare/Camp Forms and Examination | $75 |
|
Consultation and Visit Fees |
|
| Blood Work for Non OHIP Procedures | $25 |
| Cryotherapy (for uninsured use) | $30 |
| Patient-conducted interview of doctor | $105 |
| Pre-Op for non OHIP Procedures | $150 |
| Removal of Skin Lesions: | |
| · for one skin lesion | $75 |
| · for two skin lesions | $90 |
| · for three skin lesions | $135 |
| Travel Assessment/Rx | $90 |
| Travel Injection | $30 |
| Travel Prescription | $20 |
|
Other Fees |
|
| Invalid/Expired Health Card (per visit) | $100-$200 |
| Missed Appointments (15 minutes) | $90 |
| Missed Appointments (30 minutes) | $200 |
| NSF cheques | $25 |
| Transfer of Records (CD - per person) | $45 |
| Transfer of Records (CD - family of 3 or more) | $100 |
|
USUALLY COVERED BY THIRD PARTY |
|
| APS Life Insurability Form | $160 |
| Rush Premium | $40 |
| CPP Disability Form | $85 |
| Legal Letter/Review of Chart | $100/15min |
| OCF-18 Treatment Plan | $160 |
| OCF-19 Catastrophic Impairment | $132 |
| OCF-23 Treatment Confirmation | $159 |
| OCF-3 Disability Certificate | $160 |
| Photocopy (legal OMA) | $35 (1-20 pages) |
| Additional Pages | $0.25 (per page) |
|
Free Services |
|
| CCAC Day Programs | |
| Disabled Parking Applications | |
| Hearing Device Applications | |
| Please note that some costs have been rounded – revised Jan 4, 2023 | |
Health Card FAQs
You will be asked to present it when checking in with the receptionist.
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Helpful Links/Additional Information
If the information shown on your health card has changed (e.g., change of name) you can visit your local Service Ontario Site.
OHIP: Frequently Asked Questions: http://www.health.gov.on.ca/en/public/programs/ohip/ohipfaq_mn.aspx
Apply for OHIP and get a health card: http://www.health.gov.on.ca/en/public/programs/ohip/
You need to visit a Service Ontario Centre if: http://www.health.gov.on.ca/en/public/publications/ohip/card.aspx
Physicians Accepting Patients in Our Area
|
Milton Medicare, Walk in and Family Practice |
905-876-3843 | |
|
Genesis Walk In and Family Clinic (Georgetown) |
905-873-1001 | |
|
Dr D Sarca (Georgetown) |
905-877-9998 | |
|
Dr Inder Guhman (Georgetown) |
905-877-8989 | |
|
Acton Main Medical Centre |
519-929-9448 | |
|
Magnolia Health Centre (Kitchener) |
519-804-4190 | https://magnoliahealthcenter.ca/ |
|
Credit Valley Health Centre (Mississauga) |
905-828-0270 | https://www.creditvalleyhealthcenter.com/ |
|
Physicians in Halton Region Accepting New Patients |
website |
https://www.halton.ca/For-Residents/Public-Health/Halton-Physicians-Accepting-New-Patients |
Healthcare Options In Your Community
Get Connected to Health Care 24/7
COVID-19, Cold and Flu Care ClinicsClick for Wellington Dufferin Guelph
Click for Grand River Regional COVID, Cold and Flu Care Clinic (Waterloo Region)
Click for Peel & Halton COVID Cold and Flu Care Clinics
Click for Dufferin-Caledon, Simcoe County, GTA
TB Testing
Click for Welligton Dufferin Guelph Public Health
To schedule an appointment with WDG Public Health 1-800-265-7293 EXT 7006
Prescriptions
For Prescription Repeats:
- It is not always necessary for you to make an appointment to have a prescription renewed.
- If you need repeats, ask your pharmacy to fax a prescription renewal request to your doctor 7-10 days before you are due to run out.
- It is very important that you don’t wait until the last minute to do this as your doctor requires at least 48 to 72 business hours for all prescription repeats to be sent to your pharmacy.
- Did you know that your pharmacy may charge you for a prescription renewal when your doctor is away? Renew your prescription in advance!
- Once your doctor receives this request, if he or she needs to see you before repeating the prescription, one of our office staff will contact you to arrange an appointment.
Children and Youth
OHIP + makes more than 5,000 drug products free for anyone age 24 years old, or younger, who has OHIP coverage and is not covered by a private plan. You do not have to enroll or register to access OHIP+ coverage. For children aged 24 years and younger that are not covered by a private plan please visit the following link:
www.health.gov.on.ca/en/pro/programs/drugs/ohipplus/
If the child or youth has coverage through a private plan, but your household still has significant out-of-pocket costs, OHIP-insured Ontarians can apply for additional financial support through the Trillium Drug Plan:
www.signnow.com/fill-and-sign-pdf-form/74109-trillium-drug-program-application
Seniors:
Individuals aged 65 and older are automatically enrolled into the Ontario Drug Benefit program on the first day of the month after turning 65 years old.
Saturday Urgent Care - for EWFHT patients only
East Wellington FHT offers Saturday appointments throughout the year. Please note the following restrictions:
 |
Only for EWFHT patients with URGENT medical concerns |
 |
By appointment only – this is NOT a walk-in clinic |
 |
Must call for an appointment on the day of the clinic |
 |
Patients can be seen at either clinic |
 |
Narcotic medications will not be prescribed or renewed |
For non-urgent patient concerns i.e.: test results or follow-ups, please make an appointment with your family physician.
Phones open at 8:30 am.
Appointments are from 9:30 am to 12:30 pm.
| ERIN CLINIC | ROCKWOOD CLINIC |
| Call: 519-833-9396 | Call: 519-856-4611 |
| 6 Thompson Cr., Unit 1 | 175 Alma St., Unit A |
| 2 November 2024 | |
| 9 November 2024 | |
| 16 November 2024 | |
| 23 November 2024 | |
| 30 November 2024 | |
| 7 December 2024 | |
| 14 December 2024 | |
| 21 December 2024 * CLOSED | |
| 28 December 2024 * CLOSED | |
| 11 January 2025 | |
| 18 January 2025 | |
| 25 January 2025 | |
Additional Healthcare Options
The East Wellington FHT is NOT a walk-in clinic; registered patients make appointments in order to visit. If you are not registered with us and need immediate service we would suggest a walk-in clinic. We hope the following list is helpful. Patients should contact the desired location directly to confirm accuracy of this list and clinic hours.
For serious issues and emergencies please go to your nearest hospital Emergency Room.
| Arkel Walk-in | 403 Arkel Rd, Guelph | 519-822-7841 |
| Walmart Walk-in Clinic | Stone Road, Guelph | 519-780-8585 |
| Guelph Walk-in Medical Clinic | 105 Silvercreek Pkwy N, Guelph | 519-822-9363 |
| Chancellors Way Medical Arts Centre | 175 Chancellors Way, Guelph | 519-837-1198 |
| Fergus Walk-in Medical (in Walmart) | 801 St David St N, Fergus | 519-787-2940 |
| Fifth Ave Walk-in Clinic | 50 Rolling Hills Dr, Orangeville | 519-942-0040 |
| Headwaters Walk-in | 170 Lakeview Crt, Unit 2, Orangeville | 519-307-1201 |
| Chafford Medical Centre | 195 Broadway Ave. Orangeville | 519-940-0333 |
| Orangeville Urgent Care Family Practice | 33a Broadway Ave. Orangeville | 519-938-9997 |
| Pharmasave Caledon Pharmacy | 18371 Hurontario St, Caledon | 519-927-5550 |
| Genesis Walk-in and Family Clinic | 221 Miller Dr #8, Georgetown | 905-873-6776 |
| Walk-in Clinic Downtown Georgetown | 83 Mill St, Suite 102, Georgetown | 905-877-4111 |
| Walk-in Clinic & IDA Pharmacy | 156 Guelph Street #4, Georgetown | 905-873-8880 |
| Alpha Care Medical Walk-in | 310 Guelph St, Georgetown | 905-877-2220 |
| Acton Medical & Urgent Care | 10 Eastern Ave, Acton | 519-853-9997 |
| Ridge Square Medical Clinic - Virtual Walk-in | 1A-167 Jolliffe Ave. Rockwood | 519-856-2223 |
Emergency Departments
| Georgetown District Hospital | 1 Princess Anne Drive, Georgetown | 905-873-0111 |
| Groves Memorial Community Hospital | 141 Frederick Campbell Street, Fergus | 519-843-2010 |
| Guelph General Hospital | 115 Delhi Street, Guelph | 519-822-5350 |
| Headwaters Health Care Centre | 100 Rolling Hills Drive, Orangeville | 519-941-2410 |
Telemedicine
Telehealth Ontario is a free, confidential, 24-hour telephone service you can call to get health advice or general health information from a Registered Nurse. (Have your health card ready, but not required.)
To speak to a registered Nurse Call:
811 or 1-866-797-0000
TTY: 1-866-797-0007
To speak to a registered Nurse Online:
Speak online with a doctor:
Please note: EWFHT does not endorse the above telemedicine organizations, but only intends to offer options to our patients to investigate and consult with at their own discretion in time of need, when they are unable to be seen by their EWFHT physician. These services should by no means replace the care provided to you by your family physician.
Zero Tolerance Policy
We are committed to providing a safe, secure and respectful environment for all patients and staff. Words or actions that make others feel threatened will not be tolerated and decisive action will be taken to protect patients and staff.
Disruptive Behaviour
The East Wellington Family Health Team considers the use of inappropriate words, actions or inactions as disruptive behaviour.
Inappropriate Actions/Inactions:
- Violence (exercise or attempt of physical force)
- Intimidation
- Throwing or damaging property or breaking things
Inappropriate Words (in person, by phone or any other means of communication):
- Abusive language
- Disrespectful, demeaning or abusive language/comments
- Remarks, jokes or innuendos that demean, ridicule or offend
- Discriminatory remarks
- Threats or threatening behaviour
- Bullying
Immediate action will be taken when the incidents described above occur.
